paddy | Privacy Policy – How We Protect Your Data

Why We're Different

Your Privacy Is Our Responsibility

The measures we have put in place to protect your data on the Paddy platform.

Encryption Protection

All data on Paddy is transmitted via SSL/TLS encryption. From banking details to login passwords, the highest level of security is guaranteed at every step.

KYC Verification

Under Paddy's Privacy Policy, every user's identity is verified securely. Your documents are never shared with third parties without your consent.

Data Sharing Policy

Your personal data is never sold or transferred to any advertising company or unauthorized third party. Paddy only engages with regulatory authorities when required by legal obligation.

Secure Data Storage

Your account and transaction data is stored on internationally certified secure servers. Regular security audits allow us to identify and address any risks proactively.

Cookie Controls

Paddy uses cookies on the website only to improve your experience. You can update your cookie preferences at any time through your browser settings.

Right to Erasure

Under our Privacy Policy, you may request the deletion of your stored data at any time. Paddy will honor that request and process it promptly.

Scope & Applicability

Paddy.bio (hereinafter referred to as "Paddy", "we", or "us") takes your privacy very seriously. This Privacy Policy explains what information we collect when you register, play, or use any of our services on Paddy, how that information is used, and how it is kept secure.

This policy applies to all users, particularly members in Bangladesh and other countries. By using the Paddy platform, you are considered to have accepted all terms of this Privacy Policy.

            Important: If you disagree with any part of this Privacy Policy, please refrain from using Paddy's services and contact us directly.
          

What Information We Collect

The following information is collected to ensure the best experience on the Paddy platform and to meet our legal obligations:

Identity Information: Full name, date of birth, national ID number or passport number.
Contact Information: Email address, mobile number, and current residential address.
Financial Information: Payment methods, transaction history, and deposit/withdrawal records.
Device Information: IP address, browser type, operating system, and device ID.
Usage Information: Login times, gaming history, betting patterns, and session data.
Communication Records: Your conversation history with customer support.

Paddy never collects more information than what is strictly necessary. Our Privacy Policy ensures that we deliver the best possible service with the minimum required data.

Purpose of Data Use

Paddy uses the information we collect solely for the following purposes:

To create, verify, and manage your account.
To process deposits and withdrawals.
To comply with fraud prevention and anti-money laundering (AML) regulations.
To provide customer support services.
To ensure responsible gaming and identify problematic behaviour.
To maintain the security and stability of the platform.
To meet legal and regulatory obligations.
To provide personalized offers and promotions based on your preferences (where you have given your consent).

            Please Note: Paddy never sells your data. Your privacy rights are fully protected under our Privacy Policy.
          

When and With Whom Your Data Is Shared

Paddy may share your information with specific parties under certain circumstances. These are clearly outlined below:

Data Recipients	Purpose	Legal Basis
Payment Processors	To process transactions	Contractual Requirements
KYC Verification Agency	To verify your identity	Legal Obligations
Regulatory Authority	Licence Compliance	Legal Liability
Fraud Prevention Agency	Anti-Money Laundering	Legal Obligations
IT Infrastructure Provider	Platform Operations	Legitimate Interest

Outside of the circumstances above, Paddy does not share your data with any third party. All third parties are contractually bound to comply with our privacy standards.

Data Retention Period

Paddy retains your data only for as long as necessary. In some cases, certain information must be kept for a specified period after account closure to meet legal obligations.

Active Accounts: All data is retained for as long as your account remains active.
Closed Accounts: Financial records are retained for a minimum of 5 years (in accordance with AML regulations).
KYC documents: Retained for 5–7 years in accordance with regulatory requirements.
Gaming History: Up to 2 years after account closure.
Customer Support Records: 3 years from the date of last contact.

Once the retention period expires, your data is securely deleted or anonymised.

Your Rights

Under Paddy's Privacy Policy, you are entitled to the following rights:

Right to Access: You have the right to know what information we hold about you.
Right to Rectification: You may request correction of any inaccurate or outdated information.
Right to Erasure: You may request deletion of your data under certain circumstances.
Right to Restrict Processing: You may request that processing of your data be restricted in certain cases.
Right to Portability: You can receive your data in a machine-readable format.
Right to Object: You may opt out of your data being used for marketing purposes.

            Submit a Request: To exercise any of your rights, please contact the Paddy support team. We aim to respond within 30 business days.
          

Policy Changes

Paddy may update this Privacy Policy from time to time. For any significant changes, we will notify you by email at your registered address or display a clear notice on the platform.

Continued use of Paddy after any changes will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly.

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